PulseWork AI
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Privacy

Privacy Policy

Last updated: June 8, 2026

This Privacy Policy explains how PulseWork AI, a brand of Apex Trade Group LLC, a Texas limited liability company (“PulseWork,” “we,” “us,” or “our”), collects, uses, and protects information when you visit pulseworkai.com (the “Site”) or contact us to learn about or use our services.

1. Scope of this policy

This policy covers information we collect through the Site and our sales process. When we process information on behalf of a client in delivering our services, we act as a service provider under our agreement with that client, and our handling of that information is governed by that agreement rather than this policy.

2. Information we collect

  • Information you give us. When you book a call, request a free audit, or email us, we collect the details you provide — typically your name, business name, email address, phone number, and anything you choose to tell us about your business.
  • Scheduling information. We use a third-party scheduling provider (Cal.com) to book calls. When you schedule with us, your booking details are processed by that provider on our behalf.
  • Automatically collected information. Like most websites, our hosting provider automatically logs basic technical information such as your IP address, browser type, device, and the pages you visit, for security and to keep the Site running.
  • Preferences. We store your language preference (English or Spanish) in your browser’s local storage so the Site remembers it. This stays on your device.

3. SMS / text messaging

If you provide your phone number and agree to be contacted by text, we and our messaging provider (Twilio) may send you SMS messages related to your inquiry, such as appointment confirmations, reminders, and follow-ups. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP, and reply HELP for help. We do not sell, rent, or share your mobile phone number or SMS opt-in information with third parties for their own marketing purposes.

4. How we use information

We use the information to respond to your inquiry, schedule and conduct your audit or consultation, provide and improve our services, communicate with you about your request, and meet legal or security obligations. We do not sell your personal information.

5. How we share information

We share information only with service providers that help us operate — for example, our website host (Vercel), our scheduling provider (Cal.com), and our messaging provider (Twilio) — and only as needed to provide the service. We may also use other providers, such as email, CRM, or automation tools, to handle and follow up on inquiries. We may disclose information if required by law or to protect our rights. We do not sell or rent your personal information to third parties.

6. Cookies and similar technologies

The Site uses minimal storage. We use your browser’s local storage to remember your language choice. Our scheduling and hosting providers may set their own cookies when their tools load; please refer to their privacy policies for details.

7. Data retention

We keep the information you provide for as long as needed to respond to you and provide our services, and as required for legitimate business or legal purposes. You can ask us to delete your information at any time (see “Your choices and rights”).

8. Your choices and rights

You can contact us at samuel@pulseworkai.com to access, correct, or delete the personal information you’ve shared with us, or to opt out of further communication. Depending on where you live, you may have additional rights under applicable privacy laws, such as the Texas Data Privacy and Security Act (TDPSA), the Florida Digital Bill of Rights (FDBR), or the California Consumer Privacy Act (CCPA).

9. Data security

We take reasonable measures to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

10. Children’s privacy

The Site and our services are intended for businesses and are not directed to children under 13. We do not knowingly collect information from children.

11. Third-party links

The Site may link to third-party websites or tools. We are not responsible for their content or privacy practices.

12. Changes to this policy

We may update this Privacy Policy from time to time. We’ll post the updated version here with a new “Last updated” date.

13. Contact us

Questions about this policy or your information? Email us at samuel@pulseworkai.com.

This policy is provided in English and Spanish for your convenience. If there is any conflict between the two versions, the English version governs.